TERMS & CONDITIONS

To place order

  • Download our price list from PRICE LIST menu at the top of this page (updated every night) or ask by email for up to date price list,
  • Send the order (price list with your order) and your company information (address, telephone, VAT No. and delivery address) by email,
  • Information about minimum value of the order you will find in header of each price list,
  • If you need only EAN Clean products send your order and ask for confirmation if all of them are EAN clean,
  • We will confirm the order and will send you proforma invoice. We will issue invoice with a zero VAT (provided the customer has a European VAT number) for buyers outside of UK and with 20% VAT for the customers in the UK,
  • You are making payment by bank transfer (to speed up shipment you can send confirmation). If you will make SEPA transfer we will have payment next day,
  • After 4-5 days you are getting the parcel. Freight is calculated individually, based on the size of the order and country of destination. Check delivery costs to your country at DELIVERY menu.
     

​​​If you will order perfumes for bigger amount we will ship them in two separate packages (one package cannot exceed 31 kg), or if it is more than 120 kg we will probably ship the fragrances on pallet. We will send you exact information about delivery and insurance costs after placing an order.

Cancelation of orders
Orders can be cancelled via email correspondence, only before the order is shipped. So you can cancel the order only from the moment you place it, till it is shipped by us.

Return of goods
Our wholesale will not accept any return of goods, after they have been shipped. Exceptions to this rule will apply only for damaged or spoiled goods for which you can prove that the package was broken, in the presence of the shipping service upon delivery.

Damaged parcel 
All prices are X-Warehouse Warsaw Poland, we will ship and insure the goods on your behalf. If you will get damaged parcel, please email us immediately (with courier potocol and photos of the damaged goods/parcel) so we can notify shipping company and file a damage claim. 

We are wholesale perfume supplier. We sell exclusively to companies - other wholesalers and distributors of perfumes, perfume online shops and retailers as well as for companies not involved in perfumery business, but interested in buying fragrances and gift sets for employees or just buying perfumes for marketing purposes. Our office is located in United Kingdom (Manchester), warehouse is in Poland. We ship perfumes to all countries of EU straight from Poland, the products are on stock so delivery time is about 4-5 working days. We have more than 600 kinds of perfumes in constant offer.

We offer

  • More than 600 designer fragrances, gift sets, testers and samples of perfumes,
  • Large stocks,
  • Low prices and minimum order,
  • Friendly and fast service, and
  • Fast delivery within Europe.