TERMS & CONDITIONS
To place order
- Download our price list from PRICE LIST menu at the top of this page (the .csv file is updated hourly and the excel file is updated once a day),
- Send the order (price list with your order on it) and your company information (address, telephone, VAT No. and delivery address) by email,
- There is no minimum value of the order,
- We will confirm the order and will send you proforma invoice. We will issue invoice with a zero VAT (provided the customer has a European VAT number),
- You are making payment by bank transfer (to speed up shipment you can send confirmation). If you will make SEPA transfer we will have payment next day,
- After receiving payment we will ship your order within 2-3 days.
- Freight is calculated individually, based on the size of the order and country of destination. Check delivery costs to your country at DELIVERY menu.
If you will order perfumes for bigger amount we will ship them in two separate packages (one package cannot exceed 31 kg), or if it is more than 120 kg we will probably ship the fragrances on pallet. We will send you exact information about delivery and insurance costs after placing an order.
Cancelation of orders
Orders can be cancelled via email correspondence, only before the order is shipped. So you can cancel the order only from the moment you place it, till it is shipped by us.
Return of goods
Our wholesale will not accept any return of goods, after they have been shipped. Exceptions to this rule will apply only for damaged or spoiled goods for which you can prove that the package was broken, in the presence of the shipping service upon delivery.
Damaged parcel
All prices are X-Warehouse Warsaw Poland, we will ship and insure the goods on your behalf. If you will get damaged parcel, please email us immediately (with courier potocol and photos of the damaged goods/parcel) so we can notify shipping company and file a damage claim.
We are wholesale perfume supplier. We sell exclusively to companies – other wholesalers and distributors of perfumes, perfume online shops and retailers as well as for companies not involved in perfumery business, but interested in buying fragrances and gift sets for employees or just buying perfumes for marketing purposes. Our office and warehouse is located in Poland (Warsaw). We ship perfumes to all countries of EU straight from Poland, the products are on stock so delivery time is about 4-5 working days. We have about 30 000 products in constant offer.
We offer
- More than 30 000 designer fragrances, gift sets, make up and body care cosmetics,
- Large stocks,
- Low prices and no minimum order,
- Friendly and fast service, and
- Fast delivery within Europe.